What the Triangle’s Construction Boom Means for Dealing with Hispanic Crews (tip)

Today, we have a guest post from Elsa Jimenez,  founder of English to Spanish Raleigh.  Elsa is a native Spanish speaker who was born and raised in a Hispanic country. She is an accomplished lawyer and translator who has been living and working in the U.S. for many years and is also a member of the American Translators Association.

Construction in the Triangle is booming. Whether new construction or remodeling, the Triangle Business Journal reports that Wake County construction permits for August were some of the market’s largest gains of the past year – roughly a 20% increase year-over-year.

The trend of new homes and multi-family home construction continues to increase in the Triangle’s towns and cities, with Cary leading the way with the most permits issued. Towns like Raleigh, Apex, Morrisville, and Wake Forest also have many new development projects planned. This makes our area a prime target for companies like Choate, C.F. Evans, Wood Partners, and other builders and contractors, as they make their way into these areas to complete these projects.

With construction being one of the top industries with Hispanic or Latino workers, this trend means much more than a booming housing and development market in the Triangle. It presents a need for English to Spanish translation of business documents, employee handbooks, and safety manuals.

Here’s an example of how one contractor met the OSHA requirements and bridged the communication language gap with more than just their business documents:


job site sign in Spanish

One of the nation’s largest general contractor construction firms here in Raleigh, NC, Brasfield & Gorrie includes Spanish translated signage in front of their Crabtree Valley Mall site.

With the growth in construction projects in North Carolina, it’s equally important to put this into context in terms of the state’s Hispanic population. North Carolina has seen growth in the Hispanic population, above the national average.

Image Credit: https://ui.uncc.edu/story/hispanic-latino-population-north-carolina-cities-census

Image Credit: https://ui.uncc.edu/story/hispanic-latino-population-north-carolina-cities-census

According to the Pew Research Center, of the Hispanics and Latinos in North Carolina, only 19% speak only English at home (138,000). 81% speak another language at home (581,000). The Spanish language is a pillar in the Hispanic community, and speaking Spanish is not going anywhere soon, making it yet another “must” for companies, builders, and contractors to translate their documents from English to Spanish.

So, as we see the housing and development market continue to grow, we are likely to see more Spanish translated materials.

Make sure your business documents – from HR forms, safety manuals, and employee handbooks – are professionally translated from English to Spanish to accommodate the growing population of Hispanics in NC, comply with OSHA regulations, and meet the growing need of streamlined communication.

The best English to Spanish translation firm will be one composed of native Spanish-speakers, who know the contextual cues and nuances of the Spanish language, and can provide the crucial aspect of cultural relevancy – things that online translation tools simply cannot provide.


Thanks, Elsa, for your thoughts.  Have you had experience dealing with language barrier issues while out and about on construction sites?  Share in the comments, below.



3 Unusual Signs that You Will *NOT* be Sued (tip)

good sign

So often, lawyers are the bearers of bad news.  What will get you sued.  Signs a lawsuit is coming.  What you can’t say (even though you’d really like to say it!).  What “wouldn’t be prudent”.  (h/t SNL).

Today, we’re turning that on its head, with 3 signs that you will NOT be facing the business end of a lawsuit in the near future.

Some good signs are obvious.  Such as when a client sends you more work, refers you another customer, or says “Hey, swell job!”  But here are 3 unusual things that are good signs, if only you understand what they are really saying:

1.  The Complaining Client.

When your client complains to you about something you’ve done, not done, or promised but failed to do, that is a good sign.  Yes, you heard right.  Complaining is caring.  It is when you don’t hear anything that you could be in the most trouble.  If a client is complaining, they are telling you that you need to fix something.  That something may or may not be fixable, but at least you know that they value you enough to *want* you to fix it, so they can continue to do business with you.  So the next time a client complains to you, remember, it’s much better to have a complaining client, which you can fix, than a completely mad one that will disappear, without a word, to the architect or engineer down the street.  Or worse still, to their lawyer’s office.  To sue you.

2.  The Always-Calling Client.

If your client calls you to talk about the project a lot, that can be a good sign?  Yes, even if they interrupt your train of thought and your design process.  If your client is not afraid to pick up the phone and call you, then you are keeping the communication lines open.  It is when you don’t hear from clients regularly that expectations are missed, misunderstandings accrue, or unpaid invoices result.  A happy client is an engaged client.  An engaged client will be in touch- often.  This is not to say you can’t set parameters, such as what times of day you return client phone calls.  But calling is good, regardless of the subject (short of a Trump-like “You’re Fired”).

3.  The No-Boundaries Client.

When your client asks your opinion on non-design issues, that is a great sign.  She wants referrals to your accountant.  He wants to know where you think he should take an important investor to dinner.  Any time you find yourself having conversations about things that are not, strictly speaking, work-related, that is a very good sign indeed.  People do business with those they know, trust, and like.  They also tend not to sue those that they know, trust, and like.

Your thoughts?  Do any of these ring true to you?   Share in the comments below.


Photo: Good Sign (c) Melissa Brumback.  Creative Commons License

Bats, Water, Soil, and Bridges- an Engineer’s dream

Want to know how bats may effect your engineering plans?  Want to hear about cool new bridges?  Read on.

Over the past month, I’ve had the pleasure of attending two events hosted by the North Carolina Chapter of the ACEC (American Council of Engineering Companies).  The first of these was the Joint Transportation Conference, held in conjunction with the NC DOT.  The second was the annual ACEC Engineering Excellence Awards.  At both events, I learned interesting information that engineers should know. Today, I will discuss the Transportation Conference, including some new regulations and unusual design methods.  I will save the highlights from the Excellence Awards for later this week.

Northern Long-eared Bat

Northern Long-Eared Bat

  1.   It’s a cave, it’s a bat, it’s bats, man!     Did you know that your future bridge project may be effected by the Northern Long-Eared Bat?  It’s true.  Right now, the federal government is considering listing the bat on the Endangered Species List, due to the 98-99% mortality rate the bats are experiencing due to “white nose syndrome”. Over 1,700 projects in North Carolina could be impacted, including work on bridges, culverts, abandoned buildings, and guardrails–essentially, any activity involving tree clearing, structure demolition/removal, or structure maintenance. On November 26th, 2014, the US Fish and Wildlife Service extended the comment period to discuss the implications of listing the bat on the endangered species list. If the bat is listed, there is no grandfathering of projects.  All projects will immediately be required to engage in protective activities. Stay tuned, but be aware that your transportation projects could be effected starting sometime next year.


2.  Is that a pirate on your map or is it worse–soil contamination? 

known and possible soil contamination

known and possible soil contamination

At the conference, we also heard from the GeoEnvironmental Section of NC DOT on their geologic symbols for known or potential contamination. Known contamination consists of soil or ground water samples that have been analyzed; or by evidence of such contamination as cracked transformers, battery casings, unusual odors while excavating, or new anecdotal information about past use. Potential contamination, in contrast, is for areas where there is no data, but historical maps or photos which indicate current or assumed past uses of possible contamination, such as gas stations, dry cleaner facilities, auto body facilities, chemical manufacturers, landfills, and manufacturing plants. Both known and potential contamination sites are important for designers, as they consider:

  • large cuts, drainage, utilities, or stream relocations in contaminated areas
  • selecting chemical resistant construction materials
  • additional costs for materials, remediation
  • other unanticipated costs or complications


highway stormwater program     3.  Water, water everywhere!  We also heard what’s new with the Highway Stormwater Program, including the updated Post-Construction Stormwater Program and the companion Stormwater BMP Toolbox manual. To learn more about these programs, check out:

  • The NCDOT Stormwater website, which contains useful links; and
  • The Highway Stormwater youtube chancel of training videos, which is still in development but will include environmental sensitivity maps, nutrient load accounting tools, and stormwater management plans.


Dragon Bridge

Dragon Bridge

4.  Cool, cool bridges  One of the highlights of the conference was hearing about some truly unique bridge designs, including:

  • The Tappan Zee Hudson River Crossing, in New York, featuring twin-tower cable stayed structures and all electronic toll collection
  • Vietnam’s Dragon Bridge, a truly working piece of art; and
  • The Milton-Madison Bridge Slide, (Indiana/Kentucky) the longest bridge slide in North America.  The Milton-Madison Bridge Slide was  a feat of engineering design.  Using “truss sliding” a new 2,427 foot long truss was moved along steel rails and plates and “slid” into place atop the existing, rehabilitated, bridge piers.


What about you?  Did you attend the conference?  If so, what insight did you take away?  Share in the comments, below.


Photo credits:  Bats ; soil marks from NCDOT presentation; Dragon Bridge

We have beer! (Marketing Tip)

beer  I saw this sign outside the Jacksonville, North Carolina regional airport.  For those of you who don’t know, Jacksonville is home to Camp Lejeune, a Marine Corp base.  Many of the passengers are coming from or going to the base.

Think a Marine on R&R might like a brewskie or two?  Probably so.  Thus the sign Yes We have Beer.

Like it or not, we’re all in the marketing business.  Yes, you are a design professional, and went to school for years to be a licensed architect or a registered engineer.  But, you also need to keep the clients coming in, and cash flow flowing.  So today’s marketing tip:  remember your audience!

It’s a simple thing, but something that many folks forget.  Write the proposal or your brochure copy with the client in mind, not to impress the client with your erudite vocabulary  (Yes, I’m using the word erudite — I saw the movie Divergent this weekend, so it can’t be helped!)

Your turn.  What marketing tips have you learned along the way?  What have you learned *not* to do?  Share in the comments section, below.
And, if you haven’t already signed up for the white paper and newsletter, go do that now, while you are thinking about it.  The form is on the top right of the homepage.


Creative Commons License
Photo: “We Have Beer” by Melissa Brumback


Preparing for the Tax Man: Tips for Architects, Engineers, and other small business owners (guest post)

Miss me yet?  No, I’m “not dead yet” (for you Monty Python fans).  Nor have I fled to Hong Kong (a la Edward Snowden).  And no, contrary to rumors, I am not working on a Middle Eastern documentary with Jon Stewart.  Ahem.  My MIA status was simply due to too much work.  Good problem to have, right? 

Regular posting will resume next week.  In the meantime, since it is, once again, tax time for quarterly filers, I thought this guest post on tax issues particularly appropriate.  Even if you don’t file quarterlies, pay attention now to save heart ache at the end of the year!


If you own your own architectural or engineering firm, tax time provides a unique advantage for you. Small businesses have ample opportunities to take advantage of deductions and tax-saving steps that maximize refunds and business profit.

Looking for a few small-business tax tips? Consider this shortlist to help streamline your process:

1. Proper record-keeping: Year-round record keeping ensures that come tax time, your paperwork will be in order. Make sure that you save all documents relating to deductions in case your business is audited. Because tax credits and deductions change from year-to-year, keeping excellent records allows you to adapt while being able to reference previous years simply by checking your filing.

2. Keep two Acts in mind: Both the Small Business Jobs Act and the Patient Protection and Affordable Care Act (aka “Obamacare”) help you manage your tax burden. The first has over 17 tax provisions that decrease taxes for small businesses, all of which can win your business great savings. The Affordable Care Act allows small businesses to cover 35 percent of the health care premiums that they pay to provide health insurance to employees. In 2014, the amount will increase to 50 percent.

3. Avoid an audit: Audit traps are indicators to the IRS that they need to investigate your business dealings further. Avoid this scenario by keeping the following details straight:

  • Home Office Deduction rules: Know what qualifies a home office and make sure yours abides by the IRS definition before claiming one. Not all home-based businesses qualify for this deduction.

  • Properly classify your employees: Independent contractors and employees are not one and the same from an IRS perspective and should not be treated as such. Non-compliance with proper classification is a red flag to the IRS that your business may be attempting to avoid payroll taxes and can result in back taxes and penalties.

  • Miscellaneous deductions: Be cautious with your deductions, as a large amount of itemized deductions can raise suspicion. Be sure that you have all of your paperwork to support any deductions and claim them in a clear and specific manner.

  • Business and personal expenses do not mix: While Turbotax encourages freelancers to combine business with pleasure and write off the expenses, the IRS does not welcome this blended method and will scrutinize individuals who combine their business and personal expenses too often. Maintain separate bank accounts for your personal life and business and maintain meticulous records to ensure that your actions do not require further attention.

Whether you have an accountant or do your business taxes yourself, knowing the proper way to file is an excellent policy for a small and growing business. By maintaining clean records and staying aware of IRS policies, you can make the most of business deductions and enjoy a penalty-free tax season.

Chelsea Terris provides online content for Meticulous Plumbing, a family owned company located in Portland, OR. Chelsea is passionate about helping small businesses thrive. 

Thanks Chelsea for the tax tips!


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