Poor Record Keeping = Going to the Poor House (or, why project documentation matters)

You are an engineer or architect.  You understand the importance of thorough designs.  What about thorough documentation of the daily happenings on the construction project?  That is equally important.

As regular readers of this blog know, I have often spoken of the importance of proper record keeping on construction projects.  In fact, lack of good project records is one of the 7 mistakes in my white paper 7 Critical Mistakes that Engineers & Architects make During Project Negotiation and Execution that Sabotage their Projects & Invite Litigation.poor house

Now, a construction management expert, who, like me, sees the ugly when construction projects turn bad, has weighed in with perhaps the authoritative reasoning and rationale (pdf) for good project records.  In short, if you need to make a claim later, or defend a claim of design errors or omissions, you need the documentation.  It needs to be made during the project, and all team members must buy into the system.  If you fail in these efforts, you could lose your claim or lawsuit.  Hence, this post’s title.  Poor record keeping can lead to the poor house, or today’s equivalent, bankruptcy, shuttering of your business, and related gloom and doom.

Paperwork is crucial during the construction lawsuit.  Remember this, and plan and act accordingly.

 Photo:  Sampson Kempthorne workhouse design modified from Wikimedia (via cc).

Sobering Facts for Construction Safety Day

Happy “Construction Safety Day” everyone!  James White of Maxwell Systems, has shared with me an infographic showing all sorts of data about construction fatalities.

As you might expect,  falls are the #1 source of construction-site fatalities, followed by being struck by falling objects, electrocution, and being caught between objects, in that order.  Together, these “fatal four” make up 57% of all construction worker deaths.

Thanks, James, for the sobering reminder.

We have beer! (Marketing Tip)

beer  I saw this sign outside the Jacksonville, North Carolina regional airport.  For those of you who don’t know, Jacksonville is home to Camp Lejeune, a Marine Corp base.  Many of the passengers are coming from or going to the base.

Think a Marine on R&R might like a brewskie or two?  Probably so.  Thus the sign Yes We have Beer.

Like it or not, we’re all in the marketing business.  Yes, you are a design professional, and went to school for years to be a licensed architect or a registered engineer.  But, you also need to keep the clients coming in, and cash flow flowing.  So today’s marketing tip:  remember your audience!

It’s a simple thing, but something that many folks forget.  Write the proposal or your brochure copy with the client in mind, not to impress the client with your erudite vocabulary  (Yes, I’m using the word erudite — I saw the movie Divergent this weekend, so it can’t be helped!)

Your turn.  What marketing tips have you learned along the way?  What have you learned *not* to do?  Share in the comments section, below.
And, if you haven’t already signed up for the white paper and newsletter, go do that now, while you are thinking about it.  The form is on the top right of the homepage.

 

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Photo: “We Have Beer” by Melissa Brumback

 

That’s not the way we’ve always done it! (Why you should update your office practices)

Phone boothAnyone recognize the photo to the left?  If you are of the Millennial generation, this is a quaint thing called a public pay phone.  They used to be everywhere.  Imagine, not having a cell phone to keep you in constant contact with Big Brother…………. [the good old days].

As you may be able to tell from the fact that the receiver is hanging down, this phone has seen better days.

What does this have to do with construction? Everything.  Just because something is done one way– even for years, or decades– doesn’t mean it should stay that way.  Just as you learn new technical skills and change your designs, you should also update and modernize your office practices.

What do I mean by office practices?  How you open a project.  Whether or not you get a contract in writing (you should).  How you keep and store project files both during and after project completion.  You should also modernize and update your contracts.  Still using 1997 AIA documents?  Maybe it’s time to step it up to the 2007 forms.  Have a custom “terms and conditions” contract?  When was the last time you reviewed it with your lawyer?  Laws change just as construction techniques change.

A little planning now could save you in legal fees and headaches later on, in the dreaded discovery phase of a lawsuit.  Just because you’ve always done things a certain way, doesn’t mean you should always keep them the same.  After all, when was the last time you saw a public pay phone?

Your turn.  What are your standard operating procedures?  Do you know how your project files and emails are saved by each employee?  Do you know if your employees know your SOP?  And, you do have a written contract, right?

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Phone booth in the Countryside by Melissa Brumback.

Modernist Houses Galore! [visual candy for architects]

candyDo you like modern architecture?  Is Frank Lloyd Wright someone you wish you could have met?

If so, then you’ll want to check out the new “Masters Gallery” of the North Carolina Modernist Houses (NCMH) group.  It claims to be America’s largest open digital archive of Modernist houses, as well as the internationally known Modernist architects who designed them.

Currently, the Gallery showcases over 30 architects with extensive house histories and over 10,000 photos.  The Gallery is extensive and searchable and includes, among many other notables, Frank Gehry and, of course, Frank Lloyd Wright.

To view the NCMH Masters Gallery, go to http://www.ncmodernist.org/ and click on “Masters Gallery” under the Archives listing.   Be careful, though, because NCMH founder and director George Smart, you can spend many addictive hours looking around.  Hey, at least this addiction doesn’t require a trip to the gym afterwords!

 Photo courtesy WikiMedia Commons.